Oval Solutions Articles

Archive for the ‘IT Services’ Category

Want to go paperless?

May 6th, 2010

The issue of climate change is frequently in the news. People are being encouraged to save resources by either changing the way they do things or by recycling. Organizations are also being encouraged to improve the way they work in order to save resources.

All organizations have traditionally kept a lot of paper records due to legal and regulatory requirements. A wide range of records need to be held by companies, ranging from employment records to transactional records. All this paper has to be kept, some for a prescribed number of years. However, there is growing evidence that organizations are moving to a paperless office. The advantages are – huge savings due to a reduction in storage requirements, easier retrieval of information, and reduced costs in locating relevant records.

Document scanning, internet and intranet sites, and electronic storage can all make the retrieval of information far cheaper and easier than paper records. Although there are certain documents such as VAT records or court documents that companies need to hold as paper copies for legal reasons, companies can still significantly reduce their reliance on paper records. Introducing a document management system can provide huge benefits to a business. A document management system refers to a range of systems designed to manage electronic files and paper that includes tools for converting paper records into electronic files. Some of the benefits of such systems are:

  • Cost – The main benefit of a paperless office is a reduction in cost. It can take up to five minutes to retrieve and replace a paper document. If an employee accesses 10 files each day, that represents 216 hours per year. If the employee is being paid $20 per hour, the cost is $4320 per year just for walking around fetching files. If the employee were able to access the documents from a desk, costs would be cut immediately.
  • Space – converting rooms into areas for storing paper files is an expensive use of office space. Storing documents electronically could help to free up the space to be used more productively.
  • Security – documents held electronically are more secure and there is also better disaster recovery protection. Document management systems are the best way for a company to ensure that it complies with strict record keeping and security rules.
  • Environment – reducing the amount of paper that a company uses improves its green credentials. The average office worker will use up to 10,000 sheets of copy paper each year. The USA alone uses 30 percent of the world’s paper. You may think that paper is cheap, but the costs of using paper can be up to 13 to 31 times the initial cost of the paper itself. Citigroup, which is a large financial services company, has estimated that if each of its employees saved just one sheet of paper per week, the company would save $700,000 each year.

Document scanners, such as the Fujitsu ScanSnap S1500, convert paper documents into electronic files at the touch of a button. The scanner is easy to use and the automatic features ensure that the final scans will look their best. All of this can be achieved without any operator intervention. Documents can be scanned at 20 pages per minute even with resolutions as high as 200 or 300 dpi grayscale or color. Intelligent paper feed detection helps prevent misfeeds. With the interactive interface, users can bypass intentional double-feeds. The software provides users with a menu so they can choose to load documents into editing software such as Microsoft Excel or Word. Password protection and digital ids can be added to protect personal and confidential data. Users can embed keywords and searchable content and distribute to e-mail or SharePoint.  Documents can be quickly and easily converted into PDF’s as well, which offers a low file size, high resolution, and searchable text all in one.

Contact Oval Solutions today to learn more about how your office can go paperless.  Call us at (517) 902-7851.

To purchase a great document scanner, click here:
Fujitsu ScanSnap S1500 PA03586-B005 Sheet-Fed Duplex Scanner

Hosted Exchange

July 22nd, 2009

Hosted Exchange Email System

Electronic mail, or e-mail, is at the heart of all the communication systems of today’s businesses. Surveys have shown that internet and e-mail services are considered by many small businesses to be more vital to their company than the telephone. Over 72 percent said that losing their website or mail application would cause serious damage to their business and an immediate financial loss. Eighty percent said that when choosing an Internet provider, their most important consideration was a guaranteed service and the provider’s response time in dealing with faults.

Business people want to be able to send e-mails from their desks or when they are on the move, allowing them to stay in touch with customers and colleagues. This means that it is very important to any business that its e-mail system is secure, robust and accessible. Implementing, managing, and supporting communication and messaging tools requires experience. For some businesses, this can represent a big strain on internal resources. Outsourcing the messaging solution can provide a number of benefits:

• Reduction in administration including licensing
• Internal IT resources can be concentrated on core business
• Capital is freed up, reducing risk for a small monthly fee
• Security expertise, the latest virus protection and spam filtering
• Enhanced backup and restore capabilities
• 24/7 support all year round
• Scalable and flexible solution, you pay for what you need
• Professional e-mail service with no hassles
• Large network with built-in redundancy
• Economy of scale gained from tapping into large infrastructure of provider

Hosted Exchange Email is a way for businesses to have all the messaging functionality that they need without the problems of the day-to-day administration. The system uses Microsoft Managed Exchange 2007 as the mail server, and customers typically use Microsoft Outlook as their email client. The system is not just about sending and receiving. E-mail users are also able to share contacts, folders and calendars. Microsoft Outlook is available for browser, mobile, and desktop access, meaning that staff can keep in touch no matter where they are. The inbox stays synchronized as the users always connect to the same exchange server.

Microsoft Exchange with Microsoft Outlook allows the user to:

• Access calendar management and scheduling tools
• Share personal lists and track project progress
• Keep contact information and personal address book
• Share files, assign permissions, get team feedback. Also provides 1GB folder space
• View attachments
• Use discussion views to group e-mail conversation threads

If customers do not use Microsoft Outlook, they can use MacMail, Entourage, or any IMAIL or POP desktop client. Mobile users can send or receive e-mail via any POP or IMAIL connection. They can synchronize their mailbox with Blackberry, iPhone or Windows Mobile devices. Outlook Web Access allows the user to receive mail notifications, calendar reminders, use public folders and global address lists via Internet Explorer 6. OWA light can be used with Firefox, Safari or older versions of Internet Explorer.

A managed exchange service offers peace of mind to customers who are assured that their e-mail system is always secure and backed up. Along with high reliability and performance comes exceptional support.

Companies can choose between two different levels of service – managed and dedicated. With a managed service, customers retain control over the administration of users’ messaging, but the responsibility for the administration of the system is taken over by another company. This solution suits companies that have limited IT resources. The Managed Exchange option features full integration with Microsoft Outlook for e-mail and collaboration. Nightly data backups, rapid recovery of lost data and a high-availability infrastructure provide a robust messaging solution.

The dedicated option is more suitable for larger companies. It provides the scalability and power of a dedicated server. The company’s own IT administrators retain full control over the messaging application and the user services. They are able to configure mailbox, attachment sizes and distribution lists. Data backup and storage size remain under the control of the in-house IT department. The Dedicated Exchange option provides the highest levels of collaboration, configurability and mobile service support.